Seamless Delivery for Your Outdoor Adventures
At Outwell Zone, we understand that when you’re planning your next camping trip, festival adventure, or family getaway, you need your gear to arrive reliably and on time. That’s why we’ve designed our delivery services to be as dependable as our premium outdoor equipment.
Our Delivery Promise
Whether you’re ordering a spacious family tent, lightweight backpacking gear, or comfortable camping accessories, we ensure your products reach you with care and efficiency. Our global shipping network means we can deliver to outdoor enthusiasts across the world (excluding some remote areas in Asia and other locations).
Delivery Options Tailored for Campers
| Service | Carrier | Delivery Time | Cost | Best For |
|---|---|---|---|---|
| Standard Shipping | DHL or FedEx | 10-15 days after dispatch | £12.95 | When you need your gear for an upcoming trip |
| Free Shipping | EMS | 15-25 days after dispatch | Free on orders over £50 | Budget-conscious shoppers planning ahead |
What to Expect
After you place your order with us at Outwell Zone:
- Order Processing: Our team carefully prepares your outdoor gear within 1-2 working days.
- Dispatch Notification: You’ll receive tracking information via email once your adventure essentials are on their way.
- Delivery: Our trusted carriers will deliver your package right to your door.
International Adventurers
For our customers outside the UK, please note that local customs may apply upon delivery. While we ship globally, some remote areas in Asia and other locations may not be serviceable. Our customer service team at [email protected] can help clarify any delivery questions specific to your region.
Flexible Returns for Your Peace of Mind
We stand behind the quality of our camping equipment. If any item doesn’t meet your expectations, you can return it within 15 days of receipt. Our customer service team will guide you through the simple return process.
Ready for Your Next Adventure?
Now that you know how we’ll get your gear to you, why not explore our collections of family tents, backpacking equipment, awnings, and camping accessories? At Outwell Zone, we’re committed to making your outdoor experiences as comfortable and memorable as possible – starting with reliable delivery of premium products.
Shop with confidence today and prepare for your next great outdoor adventure!